Guest Service Line Agent - Palazzo Cordusio Gran Melià Hotel
Meliá Hotels International · Milano
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- Company
- Meliá Hotels International
- Location
- Milano
- Salary
- € 1.726,99
- Posted
- August 22, 2026
About this job
The Guest Service Line Agent complies with the daily operations of the department, attending all customer requests through the telephone line and committing to achieve excellence in customer satisfaction. Key Responsibilities: Manage guest requests via telephone and personalize their experiences. Offer tailored services and apply upselling techniques. Handle customer incidents and adhere to departmental standards. Utilize management tools and follow improvement plans based on customer feedback. Ensure health and safety protocols are followed. Requirements: Education: Training in Tourism, Hospitality, Marketing, or similar. Skills: Knowledge of telephone service, proficiency in Office 365, strong communication, problem-solving, and teamwork abilities.…
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Salaries in Milano
Based on 321 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
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