Front Office Agent Appartenente alle Categorie Protette - Melià Hotels International
Meliá Hotels International · Milano
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- Company
- Meliá Hotels International
- Location
- Milano
- Salary
- €1.621,40
- Posted
- July 26, 2026
About this job
Responsible for the daily operations of the department, committed to achieving excellence in customer satisfaction. Works alongside the team to meet and exceed customer service expectations. RESPONSIBILITIES: Personalize guest interactions by using their name during conversations. Maintain accurate guest profiles, ensuring compliance with data regulations. Stay informed about VIP arrivals and ensure a proper welcome. Handle front desk administrative tasks, including billing and credit card processing. Manage guest complaints with professionalism and empathy. Communicate important information to front desk management. Continuously improve skills and contribute to front desk best practices. Support the Revenue team by maximizing upselling and cross-selling.…
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Salaries in Milano
Based on 322 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
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