ELI_SERVICE DELIVERY MANAGER
Leonardo · IT - Sesto Calende
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- Company
- Leonardo
- Location
- IT - Sesto Calende
- Salary
- 42.803,56 - 66.363,72 €
- Posted
- July 4, 2026
About this job
For our Helicopters Division, we are looking for a Service Delivery Manager. Main responsibilities are: • Act as day by day main contact for each Customer providing timely responses to their needs; • Understand Customer operations and needs, to identify the proper level of service performances to be monitored; • Decide the best approach towards the Customer in resolving operational issues, both in terms of feasibility, time schedule and cost impact; • Influence Customer operational standards, proposing LHD service solutions (Service Plans, Spare Parts Planning, Spare Parts Packages, BOA Contracts, etc.) as part of joint improvement initiatives; • Organize periodic visits at Customer, together with the relevant Technical Representative; • Monitor fleet performances and LHD service delivery…
This is a short summary.
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