Content Activation & Omnichannel Orchestration Manager
Novartis · Milano
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- Company
- Novartis
- Location
- Milano
- Salary
- 44.100,00 € - 81.900,00 €
- Posted
- October 10, 2026
About this job
Salary Range: 44.100,00 € - 81.900,00 € Job Description Summary The Content Activation and Omnichannel Orchestration Manager serves as the domain lead within Customer Excellence for ensuring that approved content is activation ready and orchestrated consistently across field and digital channels for the TA/Disease Areas within scope. The role is accountable for ensuring that local standards, processes, playbooks and documented Ways of Working for content activation, tagging, and omnichannel orchestration are well executed across Commercial, Value & Access (V&A), and Communications & Patient Advocacy teams. It ensures that customer journeys are translated into coherent channel experiences, that content is correctly prepared for platforms such as Oncore Customer Relationship Management…
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