TechEx Operations Analyst (IT Support)
NBCUniversal · Rome, ROME
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- Company
- NBCUniversal
- Location
- Rome, ROME
- Employment type
- Full-time
- Posted
- November 4, 2026
About this job
The TechEx Operations Analyst is responsible for delivering high-quality IT support across NBCUniversal through multiple support channels, including TechBar, online, phone, chat, remote, and in-person services. Acting as a key point of contact for end users, this role provides hands-on support across desktop, mobile, and enterprise systems, ensuring issues are resolved efficiently and with a strong focus on customer experience. This role operates in a fast-paced environment and requires a proactive, ownership-led approach. The Analyst is expected to take full responsibility for incidents from initial diagnosis through to resolution, working closely with internal technology teams and third-party providers where required.…
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Data Analyst salaries in Italy
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