Premium Support & Online Community Expert - Italian Speaker - Relocate to Greece

About this job

Imagine supporting a freeware, cross-platform, global powerhouse that keeps over two billion people connected every single day through instant messaging, voice notes, video calls, and secure media sharing. We are building a massive, highly dynamic team of over 300 frontline experts to manage Premium Support, Customer Care, and Trust & Safety for one of the world's most essential digital spaces. In this role, you will not just be answering tickets; you will be an essential guardian of a massive global community. If you love solving puzzles, have quick fingers, have a passion for online safety, and can navigate a complex digital landscape with absolute empathy and sharp critical thinking, this is where you belong.…

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Most-requested skills in Italy

Based on 126 Italy vacancies that list requirements, these are the skills employers ask for most often.

• Communication57% of postings
• CRM35% of postings
• English33% of postings
• Troubleshooting26% of postings
• Live Chat11% of postings
• Ticketing6% of postings
• German6% of postings
• SLA4% of postings

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