Internship - Order Handling and Customer Support specialist

About this job

Sales Support Manager __ Your role and responsibilities In this role, you will have the opportunity to provide technical, order, and payment-related assistance/support to the internal and external customers. Each day, you will coordinate with relevant stakeholders to obtain complete case ownership. You will also showcase your expertise by improving customer satisfaction. The work model for the role is: hybrid You will be mainly accountable for: Ensuring the resolution of customer issues by coordinating with Sales, Operations, Supply Chain Management, and other internal and/or external teams. Recommending appropriate solution for customer requests and coordinating with the related teams to ensure end-to-end handling of the request (e.g., production capability and scheduling, resourcing,…

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Most-requested skills in Italy

Based on 120 Italy vacancies that list requirements, these are the skills employers ask for most often.

• Communication57% of postings
• CRM36% of postings
• English34% of postings
• Troubleshooting26% of postings
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• Ticketing5% of postings
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• Salesforce4% of postings

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