Technical Support Specialist – Systems
Danaher · Cassina De' Pecchi
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- Company
- Danaher
- Location
- Cassina De' Pecchi
- Employment type
- Full-time
- Posted
- September 24, 2026
About this job
The Technical Support Specialist – Systems is responsible providing advanced product support to customers (and internal teams) who require assistance with Cepheid’s molecular diagnostics instruments products, ensuring timely resolution of complex instrumentation, software and hardware-related technical issues that directly impact customer satisfaction and patient outcomes. This position reports to the Customer Care Manager of Italy/Portugal and is part of the Technical Customer Support team, located in South Europe and will be fully remote. In this role, you will have the opportunity to: Provide expert technical support via phone, email, and web for instrumentation systems (hardware, software, connectivity) and troubleshooting complex issues to ensure timely resolution of customer cases…
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