Regional Customer Operations Lead

Danaher · Buccinasco

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Company
Danaher
Location
Buccinasco
Employment type
Full-time
Posted
August 1, 2026

About this job

The Customer Care Operations Lead is the essential link between the Global Customer Care Centre of Excellence (CoE) and your local market, you’ll own and manage instrument order fulfillment, resolve escalated requests, and ensure every interaction meets both global standards and specific local needs and requirements. You will partner across commercial, service, supply chain, and customer care functions to drive customer satisfaction, operational excellence, and continuous improvement while balancing global processes with local market needs and contribute to team training, making a meaningful impact on our customers, partners, and business every day.…

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Most-requested skills in Italy

Based on 103 Italy vacancies that list requirements, these are the skills employers ask for most often.

  • CRM50% of postings
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  • Troubleshooting39% of postings
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  • English20% of postings
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Customer Support skills

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