E-CRM & Customer Engagement Intern

About this job

Overview FULL-TIME | 6 MONTHS | FROM SEPTEMBER: We are looking for a passionate and engaged E‑CRM & Customer Engagement Intern to join our E‑CRM & Customer Engagement Team in our Global HQ, in Milan. Your Impact In this role, you will support the team in the following activities: Support the definition and execution of the global contact strategy, contributing to customer engagement and conversion optimization initiatives; Support the end-to-end production of email marketing campaigns, coordinating with external agencies and internal stakeholders; Analyze campaign performance and prepare reporting insights to identify improvement opportunities through a test-and-learn approach; Monitor the competitive landscape and digital marketing trends to identify best practices and opportunities for…

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Most-requested skills in Italy

Based on 126 Italy vacancies that list requirements, these are the skills employers ask for most often.

• Communication57% of postings
• CRM35% of postings
• English33% of postings
• Troubleshooting26% of postings
• Live Chat11% of postings
• Ticketing6% of postings
• German6% of postings
• SLA4% of postings

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