Credit Associate-2
UPS · IE - DUBLIN GAC OFFICE (IEDUI)
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- Company
- UPS
- Location
- IE - DUBLIN GAC OFFICE (IEDUI)
- Posted
- October 20, 2026
About this job
This position manages customer import billing requests and responses. The employee has extensive contact with customers, outside agencies, and internal departments concerning issues impacting payment. This position must have a knowledge of multiple products, services, or business units. Responsibilities: Provides excellent customer service. Responds to customer inquiries within required service level agreement. Identifies, prioritizes, and resolves complex issues delaying payment. Develops, creates, and analyzes collection and accounts receivable reports. Updates customer and other stakeholder information using various software programs. Monitors and maintains assigned customer accounts. Submits recommendations to write-off account balances.…
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