Customer Success Manager - Ads Solutions

OpenAI · Dublin

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Company
OpenAI
Location
Dublin
Employment type
Full-time
Posted
July 16, 2026

About this job

This role is based in our Dublin office. We use a hybrid work model of 3 days in the office per week and offer relocation assistance to new employees. In this role, you will: - Own relationships with a portfolio of advertising partners, serving as their primary point of contact. - Guide advertisers through onboarding and campaign launches to ensure strong adoption of OpenAI’s ads products. - Analyze campaign performance and provide clear, actionable recommendations to improve outcomes. - Identify opportunities to expand partnerships through increased product adoption and incremental investment. - Partner cross-functionally with Sales, Product, Analytics, Policy, and Operations to resolve issues and enhance platform value.

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