Director, Client Service Manager

About this job

We’re seeking a future team member for the role of Director, Client Service Manager to join our Client Services, Alternatives team. This role is located in Dublin In this role, you’ll make an impact in the following ways: Serve as the senior point of contact to major clients on complex service issues and independently develop strategies to deliver world-class client service across multiple products and platforms. Collaborate with clients and coordinate internal stakeholders to align client needs with BNY’s commercial strategy; act as the central point of contact across Operations, Client Coverage, Product, and Technology. Proactively partner with Client Service Data, Insights & Analytics to identify trends, themes, and opportunities to improve service; own the end-to-end client service…

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