Service Transformation Manager

Allianz · Dublin · Remote-friendly

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Company
Allianz
Location
Dublin
Employment type
Full-time
Posted
October 28, 2026

About this job

The Opportunity The Service Transformation Manager will shape and articulate a clear product vision aligned with business strategy and transformation goals. This role is critical to driving the evolution of service journeys to “beat the best” industry standards, advancing a self-serve dominant model and harmonizing platforms and processes across all operational and customer-facing areas. The role will lead the delivery of the multi-year transformation workstreams, including the modernisation of core service technology and platforms. The Service Transformation Manager will champion the integration of AI to enhance service delivery and identify opportunities to leverage AI for improved customer and employee experiences.…

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