Systems Engineer, Support Platform

Squarespace · Dublin

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Company
Squarespace
Location
Dublin
Salary
€56,500 - €86,900
Posted
July 27, 2026

About this job

We're looking for a Systems Technologist to shape how AI is woven into our customer support operation. This is a hands-on, systems-minded role at the center of how Customer Operations functions: integrating external tools and internal platforms, building workflow automation, and enabling self-help. LLM-driven tools, agents, and automations are providing new and powerful opportunities to reshape all of these functions, and you'll be empowered as a technologist with more tools at your disposal than ever before. While we work closely with dedicated core product and engineering teams, we need someone who sits directly within Operations to move fast.

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