Customer Service Support
Sherpa Kids · Kinsale, CO, Ireland
Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.
You will continue to the employer’s original posting.
- Company
- Sherpa Kids
- Location
- Kinsale, CO, Ireland
- Employment type
- Full-time
- Posted
- July 14, 2026
About this job
We are seeking a highly organised and customer-focused Customer Service Support team member to act as a key point of contact for parents and schools across our services. This is a fast-paced, customer-facing role requiring strong communication skills, calm problem-solving ability, and confidence managing both operational and financial queries. The successful candidate will always represent the business professionally, ensuring parent concerns are handled with empathy, efficiency, and a solutions-focused mindset. Key Responsibilities Customer Support & Parent Communication Act as the first point of contact for parent queries via phone and email Handle both operational and financial queries professionally and accurately Resolve customer issues directly where possible, not simply triaging que…
This is a short summary. Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Similar jobs
- Premium Support Specialist, Weekend Coverage · Harvey
- Technical Support Engineer - Premium Accounts, Weekend Coverage · Harvey
- Technical Support Engineer · Kota
- Manager, Premium Support (French/English) · Airbnb
- Specialist, Premium Support (Spanish/English) · Airbnb
- Pension Support Senior Associate · Davy
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card