IT Onsite Support (Cork, 1st/2nd Level Support)

About this job

Tasks and Responsibilities Maintain the integrity of all computer workstations and associated software within the organization Act as the main point of contact for employees who are experiencing computer issues Ongoing maintenance and future planning needs of the company's desktop infrastructure Monitor the performance of the company's desktop infrastructure and make suggestions for improving efficiency Evaluate applications and software patches for desktop applications to see if they will solve desktop issues Resolve software, hardware and device issues reported by the end users Installation, configuration and ongoing usability of desktop hardware and software IT support relating to technical issues involving Connect client Support services for Client standard technologies including basic…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Most-requested skills in Ireland

Based on 161 Ireland vacancies that list requirements, these are the skills employers ask for most often.

• Communication83% of postings
• English30% of postings
• Troubleshooting26% of postings
• CRM13% of postings
• Salesforce6% of postings
• Zendesk6% of postings
• German6% of postings
• Ticketing5% of postings

Similar jobs

• Product Support Analyst · Security Risk Advisors
• Customer Success Manager - Ads Solutions (Spanish speaking) · OpenAI
• Analytical Development Laboratory Support Analyst · Eurofins Ireland PSS
• International Customer Service Specialist 12 Month FTC · Grifols
• Pharmacist - Support or Supervising - Kimmage/Terenure Dublin 6/W · Select Ambition
• Customer Service Officer · Securitas Ireland