Client Services Consultant | GFS

About this job

The successful candidate will be responsible for proactively leading the client service experience through A Approach principles, facilitating efforts of their team and other internal stakeholders by coordinating resources to ensure timely delivery of reports/information; resolution of service issues; effective communication internally and externally. The key responsibilities of the role include: Ownership and accountability for ensuring delivery of client service excellence Responsiveness to client enquiries regarding the operation of all asset service products Adherence to procedures and agreed Service Level Descriptions Accurate and timeliness of agreed daily/weekly/monthly deliverables Main operational contact for client enquiries liaising with the appropriate internal partners…

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