Senior Consultant, Client Services - Fund Administration

About this job

The successful candidate will work in the Fund Administration team in Ireland and act as the primary client facing partner for a portfolio of clients, responsible for the service and delivery within fund accounting, including query management, service metrics and project coordination. Main Duties: Be a primary point of contact for a single or multiple Northern Trust client/s within the segment. Ensure excellence in communication, responsiveness and resolutions of client and partner queries and issues. Preparation and presentation of KPI and service level reporting to internal stakeholders and third parties. Building a stable relationship with the clients and internal departments to support key interactions and seamless escalation.…

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