Software Support Engineer - Europe

About this job

Your mission Hey there and welcome to your new Opportunity with us. We're thrilled to introduce a key role that connects our cutting-edge technology with the future of sustainable energy! Curious what this is all about? Let’s dive right in: Strong knowledge of electrical engineering and power systems. Familiarity with EU grid codes or TSO standards; experience with grid-connection commissioning. Experience with ESS grid modeling. Provide remote and on-site technical support to resolve product issues for our clients. Offer technical training and mentorship to field technical service engineers. Summarize and draft technical disclosures, operation instructions, and experience-sharing materials. Coordinate with R&D, PQA, and SQE to resolve major product failures and top issues.…

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