Banking Specialist - Service Desk

Avaloq · Düsseldorf, North Rhine-Westphalia

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Company
Avaloq
Location
Düsseldorf, North Rhine-Westphalia
Employment type
Full-time
Posted
May 11, 2026

About this job

For our customers, the Service Desk is the single point of contact for all inquiries in the operational business. Customer satisfaction is our top priority. We act as an interface between our clients and the operational units of Avaloq. As part of a fast-growing company, flexibility and satisfactory performance are very important. We ensure this as a team together with all our colleagues. Key tasks Development and maintenance of customer relationships as a basis for long-term cooperation Ensuring that services are provided in accordance with the contracts and the SLAs Create reports as well as the monthly billing data Securing all operational service processes (Request Fulfilment, Problem Management, etc.) Processing, coordination and documentation of incoming requests for operational

This is a short summary.

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Salaries in Düsseldorf

Based on 64 postings that disclose pay.

Median salarygross / year
€42,000
€31,000Typical range€59,500

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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