IT-Touchpoint coordinator (f/m/d) (part-/full-time)

About this job

We’re flexible! We’re happy to receive applications in English or German. Your tasks: For our qualified Workplace Support Service team, we are looking for you to join us as a new colleague at the earliest possible date. In this role, you will act as the onsite support Touchpoint coordinator for all topics related to End User Workplace service for our internal users. With your polite and professional demeanour, you will ensure the acceptance, analysis, and response to inquiries via walk in, tickets, planned appointments, while maintaining a high-quality service. As a professional, your tasks will include the management of hardware, the continuous logging and documentation of inquiries and interactions in the relevant ITSM (IT Service Management) systems, as well as the proper analysis and…

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Salaries in Leipzig

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