Collections Agent
iwoca Deutschland · Berlin
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- Company
- iwoca Deutschland
- Location
- Berlin
- Posted
- October 20, 2026
About this job
The role We are seeking an experienced Collections Specialist who will be required to work within a fast-paced, customer focused environment, providing great customer service while maintaining the team’s excellent track record. Case handling a high volume portfolio of customer accounts in arrears through to completion with varying and unique circumstances Handling inbound and initiating outbound telephone calls, letters and emails with the greatest level of care, accuracy and customer service skills Building relationships with customers through regular contact to validate, understand and resolve breaches of agreements with customers Negotiate, implement and monitor feasible repayment solutions that take into account the customer's circumstances while balancing the best interests of the…
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Salaries in Berlin
Based on 293 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
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