Senior Customer Complaints Specialist

BBVA · FRANKFURT, Frankfurt

Don’t apply blind. See how your CV matches this role first — free, in 30 seconds.

You will leave NewLuxJob. We do not receive or handle applications.

Company
BBVA
Location
FRANKFURT, Frankfurt
Posted
October 17, 2026

About this job

As the legal department responsible for the retail business in Germany, we provide comprehensive legal support for the retail operations of our branch. We are currently a team of five and work closely together in a spirit of trust and collaboration. We see ourselves as a pragmatic, solution-oriented partner to the business. We value an open, supportive and performance-driven working environment, as well as open communication on an equal footing and genuine teamwork. We place great importance on high professional standards, mutual support and enjoying our work together. About the job: Are you experienced in professional complaint management, confident in handling complex customer cases, and passionate about improving processes? Then we would love to hear from you!…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Salaries in Frankfurt

Based on 105 postings that disclose pay.

Median salarygross / year
€59,500
€35,500Typical range€84,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Similar jobs

See if your CV fits this job

Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.

  • Instant match score for this role
  • Tailored cover letter in one click
  • Free — no credit card
Check my CV — free