Client Experience Intern (f/m/d)

About this job

Join us as an Client Experience Intern and you'll be there before Day 1: helping design the processes, then running them once they go live. This is a rare chance to see a regulated financial product being built from a blank page, rather than inheriting one that already works. What you’ll do: Support our clients: Our partners' support teams field questions from their end-users about subsidies, transfers and payouts. You'll help prepare clear, accurate answers and learn to translate dense regulation into language a customer can act on. Support day-to-day AVD operations: Help run the core processes that keep the product working, e.g. contract registration with the ZfA (Zentrale Zulagenstelle für Altersvermögen), contribution management, the annual bonus application (AZ01), and payment…

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