Head of Global CRM

Richemont · HAMBURG

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Company
Richemont
Location
HAMBURG
Posted
August 28, 2026

About this job

Head of Global CRM (m/f/d) A full-time position at our Headquarters in Hamburg starting 1st November 2026 Indulge your passion … in leading, mentoring, and developing a high-performing, multi-functional global CRM department consisting of specialists spanning CRM technology, lifecycle marketing, and performance analysis. in designing and executing seamless global client journeys by translating brand priorities into a cohesive, commercial CRM Campaign Calendar that balances luxury brand storytelling with direct-to-consumer (D2C) performance. in defining and driving Montblanc’s global CRM tech roadmap, overseeing system rollouts, CDP integrations, and database hygiene across our CRM tech stack (Salesforce, SAP CRM, GCP, Looker) while ensuring absolute data security and GDPR compliance.

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Salaries in Hamburg

Based on 130 postings that disclose pay.

Median salarygross / year
€47,500
€30,500Typical range€60,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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