Low-touch Customer Success Manager (Remote - EMEA)

About this job

As our portfolio is expanding, we're looking for an additional Customer Success Manager for our Guided segment. You will serve as the primary post-sales partner for a portfolio of approximately 30 enterprise accounts across the EMEA region, guiding customers from onboarding through scaled adoption and long-term expansion. You’ll run a strong operating cadence across customer engagements — including kickoffs, success planning, executive business reviews, adoption reviews, and renewals — helping customers translate product usage into measurable business outcomes and clear ROI. You will proactively manage customer health, identify risks before they become blockers, and drive resolution across technical and business stakeholders.…

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Manager salaries in Germany

Based on 901 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Germany

Based on 982 Germany vacancies that list requirements, these are the skills employers ask for most often.

• Leadership75% of postings
• Strategy31% of postings
• Stakeholder Management22% of postings
• Budgeting22% of postings
• Project Management19% of postings
• Coaching7% of postings
• Agile/Scrum4% of postings
• Team Leadership3% of postings

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