Senior Technical Customer Success Manager (all genders)
GeneralMind · Berlin
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- Company
- GeneralMind
- Location
- Berlin
- Posted
- October 26, 2026
About this job
About the role As a Senior Technical Customer Success Manager at GeneralMind, the customer is yours after the first pitch onwards - through the close, the rollout, and everything that follows. You work at the core of our go-to-market, side by side with the founders, marketing, product, and sales ops, refining how we sell and keeping the pace high. You join a small, ambitious team and help define how we win customers and grow them across international markets. Whether you come from a generalist background or have years of selling behind you matters less than this: you pick things up quickly, you are comfortable with complex problems, and you can explain value in plain terms. The job sits where AI, SaaS, and operational excellence (supply chain, for example) meet.…
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