Air Logistics Service Delivery Manager (m/w/d)
Kuehne+Nagel · Frankfurt Am Main · Remote-friendly
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- Company
- Kuehne+Nagel
- Location
- Frankfurt Am Main
- Employment type
- Full-time
- Posted
- October 24, 2026
About this job
Als zentrale Schnittstelle zwischen Operations, Implementation, Operational Optimization und Account Management verantwortet diese Position die nachhaltige Weiterentwicklung der Performance unserer nationalen Air-Logistics-Kunden. Durch die enge Zusammenarbeit mit nationalen und globalen Stakeholdern sowie die hohe Sichtbarkeit innerhalb der Organisation leistet die Rolle einen wesentlichen Beitrag zur Servicequalität, Kundenzufriedenheit und operativen Exzellenz. Im Fokus stehen die Analyse von Kundenperformance, die Steuerung von Verbesserungsmaßnahmen sowie die nachhaltige Verankerung optimierter Prozesse in unseren operativen Teams. Wie du dich einbringst Verantwortung für die Steuerung und Weiterentwicklung des nationalen Customer Performance Management Frameworks.…
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