Senior Manager Service Provider Operations (all genders) 3PL Return Centres

About this job

As Senior Manager Service Provider Operations (all genders) you are the main contact person for multiple 3PL return centres. You will ensure that the agreed service levels are met and you will constantly look for ways to provide our customers with an even better Zalando experience. WHAT WE’D LOVE YOU TO DO (AND LOVE DOING) You will represent Zalando to our fulfillment partners and be responsible for the operational steering of 3PL locations throughout Europe. You will strategically manage and support our 3PLs to focus on excellent quality of outputs and challenge outputs against targets and standards, while clarifying objectives and defining milestones.…

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