Senior Product Customer Success Manager
nice · Germany
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- Company
- nice
- Location
- Germany
- Posted
- October 14, 2026
About this job
Job Description Senior Product Customer Success Manager Region: US, UK Location: Remote Reports To: Manager, Product Customer Success The Customer Success Team With a presence in the USA, UK and Philippines, the Customer Success Team manages clients across North America and Europe, with the expectation of adding further clients in the APAC region. It ensures clients gain and exceed the expected business benefits from their existing contract and creates a service environment where contract renewal naturally occurs and contract expansion can be easily achieved. Role Purpose Ensure client accounts are well managed and growing by improving KPIs and customer benefits, increasing embeddedness, and seeking opportunities for new journeys.…
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Manager salaries in Germany
Based on 771 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
Most-requested skills in Germany
Based on 970 Germany vacancies that list requirements, these are the skills employers ask for most often.
- Leadership70% of postings
- Strategy32% of postings
- Budgeting25% of postings
- Stakeholder Management24% of postings
- Project Management16% of postings
- Coaching9% of postings
- Agile/Scrum4% of postings
- KPI3% of postings
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