Technical Support Manager (m/f/d) L2

About this job

Keep 2,000+ care facilities running When voize works, nurses get 39 minutes of their shift back. When something breaks, a firewall silently blocking sync, an interface mismatch with a facility's care software or a regression after a release; documentation stops and care teams feel it immediately. Your mission: make sure that downtime is minimum, and never happens twice. As Technical Support Manager, you own our technically hardest customer cases end-to-end. You work at the intersection of our AI product, real-world facility IT, and the German care software ecosystem - with a direct line to our Engineering team, not a ticket queue between you. And your work has leverage: one root cause you find and fix can resolve an issue for dozens or hundreds of facilities at once.…

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Manager salaries in Germany

Based on 730 postings that disclose pay.

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Most-requested skills in Germany

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• Leadership67% of postings
• Strategy33% of postings
• Stakeholder Management29% of postings
• Budgeting22% of postings
• Project Management18% of postings
• Coaching8% of postings
• Agile/Scrum5% of postings
• Team Leadership2% of postings

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