Senior Manager, Customer Success

Pleo · London

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Company
Pleo
Location
London
Posted
August 22, 2026

About this job

About the Role We're looking for a Senior Manager of Customer Success to lead our UKI team within the Large and High Growth segment. Joining our Customer Experience department, you will be responsible for executing our regional CS strategy, driving team performance, and ensuring an exceptional experience for our most strategic UKI customers. In this role, you will directly manage, coach, and scale a high-performing team of Customer Success Managers (CSMs). Your mission is to operationalise our customer success motions, ensuring your team successfully drives product adoption, value realisation, retention, and expansion across their portfolios. This role is ideal for an experienced B2B SaaS or Fintech people leader who thrives in fast-paced environments.

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Manager salaries in Germany

Based on 784 postings that disclose pay.

Median salarygross / year
€60,000
€43,500Typical range€75,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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