Associate Customer Success Manager - DACH
Trustpilot · Hamburg
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- Company
- Trustpilot
- Location
- Hamburg
- Posted
- August 14, 2026
About this job
As an Associate Customer Success Manager, you will support a portfolio of small business and lower-tier plan customers to ensure they onboard successfully, adopt Trustpilot effectively, and achieve measurable value from the platform. You will be accountable for driving strong Business Adoption and Gross Renewal Rate (GRR) within a structured, high-volume portfolio, with Net Promoter Score (NPS) tracked as a key measure of customer experience and satisfaction. Following defined playbooks and processes, you’ll deliver consistent, repeatable customer success outcomes while developing your capability to manage more complex portfolios over time.…
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Manager salaries in Germany
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