Senior Customer Care Country Manager (m/f/d)

About this job

JOIN OUR TEAM As a Senior Customer Care Country Manager, you will take ownership of leading and developing a team dedicated to delivering a premium service experience for our DACH customers. As our most important market, DACH plays a central role in shaping our success, making this position highly impactful. Our mission is to provide efficient, empathetic, and solution-oriented support that strengthens customer loyalty and reflects our brand values at every touchpoint. You will act as a central partner across teams, ensuring that our front office runs smoothly, KPIs are achieved, and best practices are continuously developed. This position is permanent and based in Munich.…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Manager salaries in Germany

Based on 771 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Germany

Based on 970 Germany vacancies that list requirements, these are the skills employers ask for most often.

• Leadership70% of postings
• Strategy32% of postings
• Budgeting25% of postings
• Stakeholder Management24% of postings
• Project Management16% of postings
• Coaching9% of postings
• Agile/Scrum4% of postings
• KPI3% of postings

Similar jobs

• Manager Anti-Financial Crime Consulting, Operations & Transformation (m/w/d) · Sopra Steria
• Senior Business Development Manager - Operations (m/f/d) · Westwing GmbH
• SAP Projektmanager (m/w/d) · Sopra Steria
• Teamleiter Glasfasernetze / Breitbandausbau (all gender) · ALTEN
• Bauleiter Fundamentbau (all gender) · ALTEN
• Projektleiter Sekundärtechnik Umspannwerke (all gender) · ALTEN