Senior Customer Care Country Manager (m/f/d)

Westwing GmbH · Munich Office

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Company
Westwing GmbH
Location
Munich Office
Employment type
Full-time
Salary
EUR 507
Posted
September 30, 2025

About this job

JOIN OUR TEAM As a Senior Customer Care Country Manager, you will take ownership of leading and developing a team dedicated to delivering a premium service experience for our DACH customers. As our most important market, DACH plays a central role in shaping our success, making this position highly impactful. Our mission is to provide efficient, empathetic, and solution-oriented support that strengthens customer loyalty and reflects our brand values at every touchpoint. You will act as a central partner across teams, ensuring that our front office runs smoothly, KPIs are achieved, and best practices are continuously developed. This position is permanent and based in Munich.

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Manager salaries in Germany

Based on 784 postings that disclose pay.

Median salarygross / year
€60,000
€43,500Typical range€75,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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