Support Engineer (EMEA)
N8N · Berlin Office
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- Company
- N8N
- Location
- Berlin Office
- Posted
- October 29, 2026
About this job
Your main goal as a front line Support engineer will be to help n8n scale exceptional customer support by solving everyday customer challenges and automating repetitive requests, ensuring we deliver a great experience as our customer base grows. You'll make this happen by combining hands-on customer support with smart automation and close collaboration across teams: Deliver Outstanding Customer Support Own and resolve helpdesk tickets for non-enterprise customers, representing approximately 65% of your time. Initially focus on non-technical questions related to account management, account access, plans, subscriptions, and billing. Provide clear, helpful, and timely responses that solve customer problems while gradually expanding your expertise into more technical topics.…
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