Senior Customer Support Engineer

vercel · Germany

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Company
vercel
Location
Germany
Posted
October 14, 2026

About this job

About the Role Reporting to the Manager, Customer Support Engineering, you’ll resolve customer concerns, create and improve internal tooling, and engineer solutions that help Vercel customers get the most out of the platform. We’re seeking a deeply technical engineer with relevant support experience who can specialize in multiple core domains while partnering across teams to drive great outcomes. You’re an excellent communicator who earns customer trust, understands complex systems quickly, and enjoys digging deep to find and resolve root causes. You’re comfortable participating in an occasional weekend or holiday on-call rotation (scheduled in advance) as part of our global coverage model.…

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Engineer salaries in Germany

Based on 316 postings that disclose pay.

Median salarygross / year
€70,000
€55,000Typical range€85,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Germany

Based on 366 Germany vacancies that list requirements, these are the skills employers ask for most often.

  • Project Management33% of postings
  • SAP23% of postings
  • CAD17% of postings
  • Quality Assurance17% of postings
  • Lean10% of postings
  • PLC8% of postings
  • MATLAB6% of postings
  • AutoCAD5% of postings
Engineer skills

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