Service Engineer
Solplanet · Cologne, North Rhine-Westphalia · Remote-friendly
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- Company
- Solplanet
- Location
- Cologne, North Rhine-Westphalia
- Employment type
- Full-time
- Posted
- July 23, 2026
About this job
As a Service Engineer, Provide technical troubleshooting support to installers and other customers via phone or digital channels Provide commissioning support (remote or on-site) Actively collaborate with international and local colleagues/departments to effectively resolve customer issues Plan and coordinate the logistics to dispatch inverters for replacement and assist in the collection of inverters Support the qualification, onboarding and management of new service partners Accurately document all relevant case information using CRM software Deliver training sessions to customers or internal colleagues Continuously identify opportunities to improve products and processes in order to improve customer satisfaction and company cost-effectiveness Regularly collect feedback such as customer…
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Engineer salaries in Germany
Based on 331 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
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