Data Scientist, Help Experience
Vinteden · Berlin
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- Company
- Vinteden
- Location
- Berlin
- Posted
- October 10, 2026
About this job
Information about the position Help Experience (HEX) supports tens of millions of Vinted members across 20+ markets. When members encounter an issue—from shipping delays to payment questions—we want to resolve it as fast, effortlessly, and accurately as possible. We are looking for a Senior Data Scientist to join the Ember team within the Help Experience domain. Ember is building the next generation of AI-powered support at Vinted. Our mission is to serve scalable support automation that users appreciate. We build and scale our conversational Virtual Assistant and automated resolution systems, transforming support from traditional ticketing into instant, conversational problem-solving.…
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Data Analyst salaries in Germany
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