Customer Success Expert (m/f/d) for the European AI Factory HammerHAI

About this job

Description: Looking for an employer you can count on? Join us! Customer Success Expert (m/f/d) for the European AI Factory HammerHAI Your Role and Responsibilities: Build and maintain strong relationships with key stakeholders and decision-makers, as well as new and existing clients, closely working with a team of support staff starting from onboarding to ensure customers achieve their desired outcomes using service offers of the European AI Factory (AIF) HammerHAI Document the user journeys of the AIFs customers and utilise CRM tools to track customer interactions and pipeline progress (Co-)organise and contribute to events (e.g. conferences, workshops, and hackathons) for existing customers and outreach events to win new customers from AIF's target customer groups Introduce services and…

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Customer Support salaries in Germany

Based on 119 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Germany

Based on 1,028 Germany vacancies that list requirements, these are the skills employers ask for most often.

• German76% of postings
• Communication66% of postings
• English66% of postings
• Ticketing14% of postings
• CRM11% of postings
• Troubleshooting10% of postings
• Salesforce6% of postings
• Jira2% of postings

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