Director, Customer Compensation & Policy
HelloFresh · Berlin, Berlin
Don’t apply blind. See how your CV matches this role first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- HelloFresh
- Location
- Berlin, Berlin
- Posted
- September 11, 2026
About this job
About the Role Within Global Customer Experience (GCX), our mission is to advance the HelloFresh customer relationship from reactive resolution to proactive, trust-building service. The compensation function sits at the heart of that mission: it is the mechanism through which the business acknowledges failures, restores customer confidence, and, when done well, turns a bad experience into a reason to stay. The Associate Director, Customer Compensation & Policy is responsible for the global strategy, architecture, and governance of how HelloFresh compensates customers across all markets and brands. This is not a policy maintenance role.…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Salaries in Berlin
Based on 292 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
Similar jobs
- Customer Service & Claims Manager Spain (all genders) · getolo GmbH
- Retail Onboarding Specialist · Wolt - English
- IT Security Engineer (all genders) · getolo GmbH
- Revenue Operations Lead (x/f/m) · Doctolib
- (Senior) Product Manager - Customer Taxation (m/f/d) · raisin
- Product Manager (English/French) · unframe
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card