Working Student - Customer Service & Support

About this job

What you'll do Are you looking for an opportunity to gain hands‑on experience in a forward‑thinking, impact‑driven environment? Join our Customer Support team and help clinical users and hospital IT departments work seamlessly with our software solutions in the field of medical registry technology. Collaborate with experienced colleagues across Support and Development to build expertise and explore solution paths Handle customer requests via our Service Desk and provide clear, reliable support Reproduce and analyze issues by setting up test scenarios in our internal environments Support the Customer Support team in daily operations and ongoing improvement initiatives Create and maintain knowledge base articles and learning materials to help customers resolve common issues independently…

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Customer Support salaries in Germany

Based on 119 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Germany

Based on 1,028 Germany vacancies that list requirements, these are the skills employers ask for most often.

• German76% of postings
• Communication66% of postings
• English66% of postings
• Ticketing14% of postings
• CRM11% of postings
• Troubleshooting10% of postings
• Salesforce6% of postings
• Jira2% of postings

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