Account Management Lead - Western Europe
ElevenLabs · Germany
Don’t apply blind. See how your CV matches this role first — free, in 30 seconds.
You will leave NewLuxJob. We do not receive or handle applications.
- Company
- ElevenLabs
- Location
- Germany
- Employment type
- Full-time
- Posted
- July 13, 2026
About this job
About the Role As the Customer Success Lead you'll lead a team of experienced Customer Success team members across the Western Europe region. You'll balance people leadership, strategic direction, and hands-on customer impact - driving excellence in post-sales outcomes and ensuring your team consistently delivers measurable value to customers and the business. You will: - Lead, coach, and develop a high-performing CS team, owning team and regional NRR performance, customer retention, and expansion goals. - Act as a player-coach: directly manage priority accounts, join key customer conversations, and model best-in-class success practices. - Lead by example in complex post-sales and renewal cycles, unblocking issues, driving adoption, and identifying expansion opportunities.…
This is a short summary.
Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Salaries in Germany
Based on 2,743 postings that disclose pay.
Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.
Similar jobs
- Contract manager · The Exploration Company
- MAIT Electrical and Test Engineer · The Exploration Company
- AIT Electrical/Harness Technician · The Exploration Company
- Senior MAIT Electrical and Test Engineer · The Exploration Company
- SQL Developer – AI Prompting & Context Engineering · Bromcom Computers Plc
- AI Research Engineer (Pre-training - LLM & Multi-Modal) - 100% Remote Worldwide · Tether Operations Limited
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card