Customer Care Representative – German Speaking

About this job

Role Summary You will be the frontline voice of Lucid Motors for customers, delivering a premium, seamless, and human‑centered experience that reflects the brand’s commitment to innovation and luxury. This role blends technical understanding, problem‑solving, and hospitality to support owners and prospective customers throughout their journey. Key Responsibilities Customer Support & Experience Serve as the primary point of contact for inquiries via phone, email, chat, and in‑person interactions at Lucid Studios. Provide clear, accurate, and empathetic guidance on vehicle features, charging, software updates, service appointments, and ownership questions. Resolve issues efficiently while maintaining a luxury‑brand tone and experience.…

This is a short summary.

Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.

Customer Support salaries in Germany

Based on 115 postings that disclose pay.

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

Most-requested skills in Germany

Based on 1,087 Germany vacancies that list requirements, these are the skills employers ask for most often.

• German76% of postings
• Communication66% of postings
• English63% of postings
• CRM14% of postings
• Ticketing11% of postings
• Troubleshooting8% of postings
• Salesforce7% of postings
• Jira3% of postings

Similar jobs

• Vertriebsassistenz / Sales Support (m/w/d) · Finanzkanzlei Efe Özcelik
• Teamleitung Support (Produkt- und Portfoliomanagement) (w/m/div.) · Bosch Group
• Founding Customer Success Manager, SME & Growth · Airwallex
• Customer Support & Operations Lead (m/w/d), Mobility Startup Berlin · GETAWAY
• Head of Product | Customer Journey · trawa
• Working Student - Customer Service & Support · Snke