Associate Director, Customer Compensation & Policy
HelloFresh · Berlin, Berlin
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- Company
- HelloFresh
- Location
- Berlin, Berlin
- Posted
- September 2, 2026
About this job
About the Role Within Global Customer Experience (GCX), our mission is to advance the HelloFresh customer relationship from reactive resolution to proactive, trust-building service. The compensation function sits at the heart of that mission: it is the mechanism through which the business acknowledges failures, restores customer confidence, and, when done well, turns a bad experience into a reason to stay. The Associate Director, Customer Compensation & Policy is responsible for the global strategy, architecture, and governance of how HelloFresh compensates customers across all markets and brands. This is not a policy maintenance role.…
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