Working Student - Customer Service Process Documentation (m/f/d)
Flix · Berlin, Berlin, Germany
Don’t apply blind. See how your CV matches Customer Support first — free, in 30 seconds.
You will continue to the employer’s original posting.
- Company
- Flix
- Location
- Berlin, Berlin, Germany
- Posted
- July 14, 2026
About this job
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. Flix is reshaping how customers get help, moving towards AI-driven resolution across every channel, language, and market. Before a process can be automated, someone has to understand it, write it down, and get it confirmed - completely, precisely, and in a form an engineer can build from. That someone is you. As Working Student in the Customer Service Automation Centre of Excellence, you are the front end of our automation pipeline: you talk to the people who run our Customer Service processes today, document how things actually work (not how the slide says they work), and validate every rule and exception …
This is a short summary. Want to know if you're a fit? Check your CV against this role — free, in 30 seconds.
Similar jobs
- Customer Success Manager (all genders) · Lumiform
- Werkstudent: in oder Teilzeit im Back Office & People Support (m/w/d) - Karlsruhe · Knuddels GmbH & Co. KG
- Technical Support Engineer (m/w/d) · ANGEHEUERT GmbH Personalberatung
- Werkstudent/in (W/M/D) Supply Chain Coordination and Support · Leadership Advantage GmbH / Leadership & Sustainability Karin Ekberg GmbH
- IT - Supportexpert:in · Kiwus Consulting GmbH
- EMEA - Clinical Customer Success Manager/MTRA · AIRS Medical Inc
See if your CV fits this job
Paste your CV for an instant match score against this role — and get a tailored cover letter in one click.
- Instant match score for this role
- Tailored cover letter in one click
- Free — no credit card