Working Student - Customer Service Process Documentation (m/f/d)
Flix · Berlin, Berlin, Germany
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- Empresa
- Flix
- Ubicación
- Berlin, Berlin, Germany
- Publicado
- 14 de julio de 2026
Sobre este empleo
At Flix, we offer a dynamic work environment with competitive pay, strong growth opportunities, and a tech-driven approach to making travel more accessible, sustainable, and affordable. Flix is reshaping how customers get help, moving towards AI-driven resolution across every channel, language, and market. Before a process can be automated, someone has to understand it, write it down, and get it confirmed - completely, precisely, and in a form an engineer can build from. That someone is you. As Working Student in the Customer Service Automation Centre of Excellence, you are the front end of our automation pipeline: you talk to the people who run our Customer Service processes today, document how things actually work (not how the slide says they work), and validate every rule and exception …
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