Vulnerable Customer Account Manager

Fundingcircle · London

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Company
Fundingcircle
Location
London
Posted
August 28, 2026

About this job

[ Read our Impact Report ] | [ See our Trustpilot ] The role ⚡ 📍 London (Hybrid) | 🤝 3 days in the office | 💰 Competitive Salary + Benefits This role assists customers who require additional care and support due to their health, financial and personal circumstances. You will manage them through the collections process, and recovery process, while leading with clear and compassionate communication. Manage a portfolio of diverse vulnerable customers, guiding them through the debt recovery process with empathy, clarity, and professionalism. Set up affordable payment plans and clearly break down the details of outstanding balances and payments into plain, accessible language for customers.

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Accountant & Auditor salaries in Germany

Based on 386 postings that disclose pay.

Median salarygross / year
€50,500
€42,000Typical range€70,000

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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