Number Operations Team Lead
Aircall · Paris Office
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- Company
- Aircall
- Location
- Paris Office
- Employment type
- Full-time
- Posted
- June 18, 2026
About this job
We are recruiting an experienced Number Operations Team Lead. Team Leadership Lead, coach, and develop the Number Operations team — setting clear goals, holding regular 1:1s, and fostering a culture of accountability and continuous improvement. Monitor team workload and queue health, ensuring tickets are distributed fairly and SLAs are consistently met. Define and track operational KPIs (such as porting success rates, provisioning turnaround, SLA adherence) and present regular reports to senior stakeholders. Identify process improvements that increase efficiency, reduce error rates, and help the team scale as Aircall expands into new markets.…
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Salaries in Paris
Based on 5,299 postings that disclose pay.
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