Service Desk Agent

Uni Systems · Strasbourg, Grand Est

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Company
Uni Systems
Location
Strasbourg, Grand Est
Employment type
Full-time
Posted
November 5, 2026

About this job

At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a Service Desk Agent to join our UniQue team in Strasbourg, France! What will you be bringing to the team? Logging all relevant incident and service requests details and allocating categorization and prioritization Providing first-line investigation and diagnosis Resolving incidents and service requests whenever possible Escalating incidents and service requests to 2nd level support teams (systems, network and content collaboration) Keeping users informed of progress Closing all resolved requests Updating the Knowledge Base

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Salaries in Strasbourg

Based on 1,551 postings that disclose pay.

Median salarygross / year
€27,000
€22,500Typical range€34,500

Estimated from advertised pay across our sources — indicative gross annual figures, not an offer.

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